Cancellation, Return & Replacement
Returns and Exchange:
Exchange Policy
- Customers may exchange their products within 10 days of delivery.
- The first exchange is complimentary. Subsequent exchanges will incur a fee of Rs.149.
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Sale products (Marked as Final sale) are eligible for exchange (As per availability) at a cost of Rs.149 per order.
Return Policy:
- We offer a 10-day return policy for your convenience. If you're unsatisfied with your product, you can initiate a return.
- Prepaid orders are eligible for refunds, while COD orders qualify for store credits and gift card. These credits can be utilized to purchase another order within one year from the date of issuance.
- A fee of Rs.149 will be charged if a customer returns an item after an exchange.
- Sale products marked as 'Final Sale' are non-refundable and may only be returned for store credit; however, replacements are available
Cancellation:
Pre-dispatch
If you wish to initiate a cancellation for your order, kindly send an email to support@beyours.in within 6 hours of placing your order.
Post dispatch
Once an order was dispatched, we could not accommodate any cancellation requests. We encourage customers to review their orders carefully before dispatch to ensure accuracy and satisfaction.
Please Note:
For more read FAQ