Returns & Exchanges

10 days to return or exchange, from the day your order is delivered. Refunds and exchanges initiated the moment your order is picked up — no waiting for inspection.

On regular orders: Exchange? Free. Return for store credit? Free. Want the money back on your card or UPI? Flat ₹149 per order — that's the only fee, no matter how many items.

On bundle orders (3 for ₹1,999, etc.): Flat ₹199 per order on exchanges and returns. Bundles are already priced low, so this keeps the deal sustainable.

The basics

• COD orders → exchange or store credit only (refund to source isn't available on COD)
• Shipping isn't refundable, unless we got the order wrong

Changed your mind twice? Second return goes as store credit. Second exchange has a ₹149 fee.

Got something damaged or wrong? Send us a photo or video within 2 days. We'll replace or refund — no fee, no fuss.

How to start

1. Visit the Return & Exchange page
2. Share your order number + reason
3. Hand the item to our courier — refund or exchange initiate immediately.

Refunds reflect in your account within 3–7 business days (bank-side, not us). Stuck? support@beyours.in.